To all cappuccino, latte, mocha, or frozen coffee drinks fans:
Where might you go to get your first caffeine jolt of the day? We know where most of us go. In the U.S., if it’s not at that at that giant dark green and brown chain, it’s most likely going to be only one of 2 or 3 more places. And if you’re like the millions who order specialty coffee drinks (lattes, mochas, cappuccinos, frozen coffee drinks) then Omni-Rinse makes a difference in your coffee drinking life.
Milk and dairy residues can get nasty quickly, which is why the major coffee chains require that their milk-steaming pitchers and blender pitchers are rinsed after every use. From a health and sanitation point of view, milk and dairy residues that become caked on equipment can harbor bacteria, and must be avoided.
From a customer perspective, it’s just not attractive to see your latte being made with steaming pitchers that have residues on them from previous drinks. Do you want to see your latte being made with a steaming pitcher that has milk residues caked on, or running down its sides? How would that make you feel? The major coffee chains all rinse the inside of their pitchers, but not the outside. Is that good enough?
We at Omni-Rinse say ABSOLUTELY NOT! We spent many months closely observing coffee shops, and found that this rinsing process is insufficient. Why? It lacks CONSISTENCY!
Think about it: What happens when you’re in a hurry? Usually, one’s tendency is to cut corners. We found that this happens when baristas are in a hurry, and we don’t blame them. When lines start snaking around the store, customers get impatient, so baristas naturally want to work faster. When they finish making lattes or cappuccinos during a busy period, they take less time to rinse the steaming pitchers, and that yields an insufficient rinse. They have enough stress as it is!
The process itself is flawed because it requires too much from the baristas. It’s not their fault. We love our baristas, and they have too much to do already! When rinsing steaming pitchers, they have to guess and hope that the inside is being sufficiently rinsed because they cannot see what’s happening on the inside of them. In order to really see, they have to lift up the pitchers and look inside of them. Again, when they’re busy, they don’t have time to do this. On top of that, the rinsers that they currently use don’t rinse the outer surfaces of the steaming pitchers.
Omni-Rinse has identified this issue in coffee service, and has a solution: The Bar Tool Rinse Station. Although it was originally designed for the bar industry, Omni-Rinse saw that it could be used in the coffee industry to improve quality and speed up service. The Bar Tool Rinse Station automates the rinsing process, allowing baristas to rinse steaming pitchers, blender pitchers, shot glasses, portafilters–most of the essential tools that are used to create specialty coffee drinks–inside and out, Hands Free! While their equipment is being rinsed, they can move on to their next task. The Bar Tool Rinse Station allows baristas to work more efficiently, producing more drinks in less time. Improved workflow always leads to less stress, and happy baristas are good for business!
photo credit: <a href=”https://www.flickr.com/photos/stevecorey/11996105894/”>Steve Corey</a> via <a href=”http://photopin.com”>photopin</a> <a href=”http://creativecommons.org/licenses/by-nd/2.0/”>cc</a>
photo credit: <a href=”https://www.flickr.com/photos/gorriti/136408300/”>gorriti</a> via <a href=”http://photopin.com”>photopin</a> <a href=”http://creativecommons.org/licenses/by-sa/2.0/”>cc</a>
photo credit: <a href=”https://www.flickr.com/photos/timefortea3/3581706078/”>Timefortea3</a> via <a href=”http://photopin.com”>photopin</a> <a href=”http://creativecommons.org/licenses/by-nc-nd/2.0/”>cc</a>